Both the Canadian Museum of Civilization and the Canadian War Museum offer a full range of services and educational resources.
Before You Arrive
For a preview of what our museums have in store for you, visit our websites at civilization.ca and warmuseum.ca. In addition to providing an overview of the features of both museums, you can also access educational resources and up-to-the-minute information on exhibitions and special events.
Bookings
Our call centre agents are available to take your booking for either museum, seven days a week from 8:00 a.m. to 6:00 p.m. Please call 819 776-7014 or 1 800 555-5621 or e-mail us at: call_center@civilization.ca.
Hours
Both museums are open Tuesday to Sunday, from 9:00 a.m. to 5:00 p.m. throughout most of the school year, and Thursdays to 8:00 p.m. (except the Canadian Children's Museum). For information on seasonal variations in our hours of operation, please call 819 776-7000 or 1 800 555-5621.
Arrival
Please ensure that your group arrives a minimum of 20 minutes before the scheduled start of your program. If you arrive at the Museum more than 20 minutes late, we cannot guarantee your reserved program or tour. In the event of inclement weather or other unexpected delays, please call enroute to advise our Call Centre at 819 776-7014. Once your group is at the Group Entrance, please have one of your representatives check in at the ticket desk. Students will receive a brief welcome and orientation to the Museum before proceeding with their visit or program.
Adult Supervision
Teachers and parent helpers have an important role to play. We rely on your support to keep the group together during your program or tour, to solve any discipline problems that may arise, and to participate in smaller group work.
Food
If your group is planning to stay for lunch, both Museums have full-service cafeterias, where hot lunches, sandwiches, etc. can be purchased and consumed. In addition, both Museums have dedicated lunchrooms near their Group Entrances where bag lunches can be consumed, and which are equipped with vending machines. Seating in the lunchrooms is first-come, first-served. Ask how you can reserve your spot in our lunchrooms when you arrive.
Personal Belongings
At the Canadian Museum of Civilization, storage lockers located in the Group Entrance area will be assigned to your group, free of charge. At the Canadian War Museum, a small storage area in the cloakroom will be assigned to your group upon your arrival, free of charge.
Accessibility
Both museums are fully accessible. Should your group have any special needs, please mention them when you make your booking.
Additional Information
Not sure what program best suits your needs? Wondering where you can get additional information and resources about teaching Canada's military and human history? Please call our Educational Services Representatives 819 776-7160 at the CMC; 819 776-8679 at the CWM) to request additional school brochures, further details about a particular program, to arrange in-school presentations or to host a professional development day.
School Access Program
The Canadian Museum of Civilization Corporation is pleased to offer a School Access Program. Schools that meet the criteria for participation are eligible for assistance towards a school program at the Canadian Museum of Civilization, or the Canadian War Museum. For further information, please contact our Call Centre at 819 776-7014 or 1 800 555-5621 or e-mail us at call_center@civilization.ca.
The School Access Program is supported by funds raised at the Museums' Valentine's Day Ball. Thank you to our 2008 Partners — the Ottawa Citizen , Le Droit , SAQ, Air Canada, Rock Détente — and to all participants who contributed to the event.
