Registering Your Group

1. Choose your program, and a preferred date/time.
   
   
2. Choose an alternate date/time and an alternative program, should your first choice not be available.
   
   
3. You must register at least three weeks in advance for the Canadian Museum of Civilization and the Canadian War Museum (note that some exceptions may apply). There are three ways to register:
   
   • Call our booking agents at 819 776-7014 or 1 800 555-5621 (toll-free within North America), or
   • Send an e-mail to: call_center@civilization.ca, or
   • Fax your request to: 819 776-8279.
     
     
     Please have the following information ready when you call:
   • Number of participants, grade level(s), language preference (English or French)
   • Preferred and alternate dates and times
   • Name, complete mailing address, telephone, e-mail and fax numbers of group leader
   • Credit card number and expiry date

    

4. A contract will be sent to you. To confirm your reservation, you must sign and return the contract within five days by fax to: 819 776-8279.

Cancellations

There is no charge for schools that cancel due to inclement weather. Under all other circumstances, our Call Center must be notified in writing two weeks prior to any change and/or cancellation of reservation. If changes or cancellations are not communicated at least two weeks prior to the tour date, the tour’s total cost will be charged to the credit card number provided when the booking was made.

School Program Rates and Group Admission

• The group rate applies to groups of 20 people or more (10 or more at the CCM).
• Free admission for children under three years of age.
• When you buy a combination including activities at the Canadian Museum of Civilization and the Canadian War Museum, the tickets are valid for three consecutive days—starting on the day of the first visit.
• Each combination of experiences applies to a single group. They cannot be separated and are non-transferable.
• Admission fees are subject to change.
• All taxes are included.

Complimentary Tickets

Canadian Museum of Civilization and Canadian War Museum
• Adults and seniors: One ticket for every 20 people
• Students and children: One adult for every 10 people

IMAX Theatre
• Adults, seniors, students and children: One ticket for every 20 people

Canadian Children’s Museum
• Students and children: One adult for every 5 people
• The Canadian Children’s Museum can be very busy, therefore, it is highly recommended to reserve a time slot. If attendance is high, groups without a reservation may not be permitted access.  We require that adult group leaders remain with children at all times.