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Canada’s national museum of military history

  • 3 millionArtifacts and documents in its collection
  • 500,000Visitors every year
  • 2005Opening year of new location on Lebreton Flats
  • #1Of things to do in Ottawa according to TripAdvisor

Privacy Notice

The Canadian War Museum is committed to respecting the personal privacy of individuals who visit its website. This statement summarizes the privacy policy and practices on the website.

  • All personal information held or collected by the Canadian War Museum is protected under the federal Privacy Act.
  • The Museum’s websites do not automatically gather any specific personal information from you, such as your name, phone number or email address. We would only obtain this type of information if you supplied it voluntarily by sending us an email or registering in a secure portion of the site.
  • The Canadian War Museum employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted the website, the date and time of the visit, and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
  • The Museum tracks usage patterns for visitors to its website by employing software programs (including Google Analytics and Hotjar) and “cookies.” (A cookie is a file that may be placed on your hard drive without your knowledge by a website to allow it to monitor your use of the site.) Specialty software collects anonymous user behaviour including IP address, the date and time of the visit, and the pages visited. We make no attempt to link this data with the identity of individuals visiting our site.
  • To delete, block or manage the cookies stored through your browser, consult your browser settings. To navigate the Museum website without tracking, activate private navigation on your browser (private mode).
  • To learn how to opt out of being tracked by Google Analytics and/or Hotjar, please visit the following resources:
    Google Analytics Opt-Out Browser Add-on
    Hotjar – Do Not Track
  • Information on individual visitors is used by Museum employees who need to know the information to respond to your requests or to ensure the security of this system. We only share the information you give us with another government institution if your inquiry relates to that institution. We do not use the information to create individually identifiable profiles, nor do we disclose this information to anyone outside the federal government.

Questions or comments regarding this policy, or the administration of the Privacy Act by the Canadian War Museum may be directed to the following address:

Corporate Secretary and Director, ATIP and Policies
Canadian Museum of History
100 Laurier Street
Gatineau QC K1A 0M8

If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner of Canada.

To send us an email or see other ways to contact us:

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