Day of Your Visit
The Museum has a dedicated Group Entrance for arrival of groups in motor coaches and buses. To keep our visitors safe, only one group at a time will be admitted into the Group Entrance.
We recommend that your group arrives a minimum of 20 minutes before the scheduled start of your reserved time or program. In the event of inclement weather or other unexpected delays, please advise us en route by calling our Call Centre at 819-776-7014 or 1-800-555-5621. If you arrive late, we cannot guarantee your reserved program or tour.
Once your group has arrived at the Group Entrance, please have your Group Leader check in at the desk. Museum staff will provide instructions to the Group Leader for group entry, safety measures in place, etc.
Storage lockers located in the Group Entrance area will be assigned to your group, free of charge.
Lockers will not be shared between groups and they will be cleaned every day.
The Museum is fully accessible. Should your group have any special needs, please advise our Call Centre in advance.
Coach and bus parking is available onsite and along Wellington Street, just before the corner of Vimy Place.
School Access Program – Temporarily Unavailable
The Canadian War Museum is pleased to offer a School Access Program. Schools that meet the criteria for participation are eligible for assistance towards a school program at the Canadian War Museum, or the Canadian Museum of History. For further information, please contact our Call Centre at 819-776-7014 or 1-800-555-5621 or email us at firstname.lastname@example.org.
The School Access Program is made possible by the generous support of donors to the Museum.
Out of Town Student Groups
Canadian Heritage offers curriculum-rich pre-visit resources for student groups travelling from other cities. It is exactly what you need to get your students excited about their upcoming visit to the Ottawa-Gatineau region.